Technology Services

Alex leads complex claims transformation for carriers, MGAs, and TPAs at ReSource Pro. A licensed adjuster and board-certified professional, he specializes in core system implementations (Insurity WCXP), third-party integrations, and EDI/CMS compliance, bridging front-line operations and technology teams to deliver scalable, practical solutions for workers’ compensation clients.

Shadab bridges technology strategy and measurable business outcomes for large, complex carriers at ReSource Pro. A former Director of Digital Services at Aflac and head of Capgemini’s Insurance Data Practice, he specializes in data platforms, analytics strategy, and AI-enabled modernization across P&C, Life, and Annuities, aligning technology investments with long-term transformation goals.

Tom leads technical architecture, product development, and platform integration for carrier clients at ReSource Pro. A former Chief Architect at Systema Software and founding developer of the ClaimsXPress platform, he brings unmatched expertise in claims technology, designing custom integration solutions that drive measurable business value across the insurance ecosystem.

Chelsea delivers IT solutions for workers’ compensation carriers and TPAs at ReSource Pro. Specializing in Ocean and Workers CompXpress platforms, she focuses on claims vendor integrations, data reporting, and regulatory compliance, bringing deep platform expertise that optimizes claims operations, streamlines vendor relationships, and keeps clients technologically current.

Vishnu brings strong data analysis and technical skills to insurance consulting at ReSource Pro. Holding degrees in Information Science and Statistics from the University of Maryland, he supports complex client initiatives with an analytical, problem-solving mindset, helping carriers leverage data to address operational challenges and implement effective, insight-driven solutions.

Robert specializes in data migration for insurance carriers implementing new software platforms at ReSource Pro. With deep expertise in iVOS and ClaimsXPress technologies, he guides organizations through complex data transitions, ensuring seamless system adoption and a modernized technology infrastructure. His methodical approach makes him a go-to resource for legacy system modernization.

Kim specializes in agile product development and system integrations for P&C insurance clients at ReSource Pro. A Certified Scrum Product Owner (CSPO), her career spans auto claims operations to technology leadership, giving her a comprehensive view of claims, training, and integration delivery that connects cross-functional teams and drives operational efficiency.

Randy leads technology modernization for commercial lines and specialty carriers at ReSource Pro. He drives end-to-end initiatives across the insurance lifecycle, from IT strategy and solution design to actively applying AI and emerging technologies. Holding an AINS designation, he bridges business objectives and technology execution to create measurable, lasting results.

Nicholas specializes in Big Data analytics and enterprise data solutions for insurance carriers at ReSource Pro. He focuses on data visualization, trend analysis, compliance and regulatory reporting, and third-party system integrations, delivering a data-driven perspective that helps clients extract actionable intelligence from complex, disparate data sources.

Jason leads enterprise technology strategy and software delivery for insurance carriers at ReSource Pro. He specializes in large-scale system implementations and world-class project management. A former Senior Leadership Team member at Insurity and Co-Founder of Propellint, he brings deep expertise guiding complex insurance technology initiatives from initial planning through full execution and client success.