Tackle complexity
Products and services
built for retail agents and brokers
STRATEGY
Transform your operations
Need help with a roadmap, achieving your growth goals, or feel unsure what kind of support you need? Start here – we’re happy to help.
TECHNOLOGY
Optimize your systems
Synchronize systems, unify data, and improve risk modeling with our insurance domain expertise and managed technology services.
PEOPLE
Extend your team
Our people have the experience needed to handle your complex, time-consuming tasks – so you can refocus your time where it counts.
PROCESS
Realize new productivity
Streamline time-intensive tasks, make your data work for you, improve carrier relationships, and reduce your overall risk.
Trusted by
See the impact
Client stories we’re proud to tell
"As we grow, it's great knowing we have [ReSource Pro]. We're not scared to grow and we're not stopping our growth"
Thomas H. Heist insurance agency improves operational efficiency with BPM
Odell Studner gets real policy insights to improve operations and continue evolving
Our latest insights for retailers
Leading retail experts
![Kim Decort](https://www.resourcepro.com/wp-content/uploads/2024/06/kim-decort.jpg)
Kim Decort
- North America
- 20+ years of insurance experience
With years of expertise in helping agencies grow their business and improve operations workflow, Kim is the primary point of contact in ongoing service delivery management. She focuses on change management, measuring partnership success, and coordinating ongoing governance activities.
Karie Wood
- North America
- 20+ years of insurance experience
A certified Disciplined Agile Scrum Master, Karie partners with clients to advise on process and strategy improvement and supports ReSource Pro’s onshore and offshore service operations in onboarding new clients. Her knowledge extends across the entire claims and operations life cycles.