Extend your team

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For carriers, MGAs, and wholesalers

Create capacity

We don't just clear your plate - we know what to do next.

People make outcomes

It’s more than outsourcing - it’s end-to-end expert support to keep you thriving.

From back office underwriting support to white glove customer service, our experts meet you where you’re at. Just identify your gaps and our people will seamlessly integrate into your process, improving your bottom line and employee experience.

  • Find business process outsourcing and management
  • Enhance underwriting quality and efficiency
  • Improve insurance customer experience and employee retention
  • Get help with regulatory compliance

Create seamless customer experiences

Featured solution:
Custom IX

When you need US-based, expert support, we can help to create a customized solution. Our team of insurance professionals receive multidisciplinary training, including process optimization and insurance policy management. They can provide the exact service center capabilities your business needs to improve your customers’ experience, increase their engagement, and maintain loyalty.

Delivered during specific client engagements:

200+

service requests fulfilled each week

Get targeted BPM support where it counts

Featured solution:
Business Process Management
Managed Technology Services
Business Technology Outsourcing

It’s beyond standard back office support – our offshore teams are experts in everything you don’t have time to handle, from policy servicing to submission-to-issue. We give your team the space to better understand client needs, grow existing and new accounts, and focus on revenue.

Delivered during specific client engagements:

57%
reduction in policy checking times
6,746
backlogged processes eliminated in 6 months
70%
improved turnaround time for new business policy issuance

Find senior level experts in process management

Featured solution:
Premier+

Organization management is our bread and butter. Our service staff don’t just have specialized insurance knowledge – they become experts in you and your business, working closely to support your underwriters and executive team with best-practice recommendations.

Boost your team with underwriting support services

Featured solution:
Underwriting assistance

It’s time to reimagine outsourced underwriting. Your underwriters need to focus on risk selection and can’t afford to waste time on submission triage or manual data entry. We support your team via trained experts, automated workflows, and underwriting analytics to keep you one step ahead.

10-20%
average annual increase in submit-to-bind ratio
35%
average reduction in cost on submissions
98%
overall processing quality level on underwriting tasks

Get support from regulatory compliance experts

Featured solution:
Compliance

Our insurance compliance services are built from expertise in diverse sectors. We identify and proactively address common regulatory problems and provide 24/7 access to verified information, giving you peace of mind that your obligations are met.

25+
years providing compliance solutions to the insurance industry
6K+
tax reports filed in 2023
50K+
corporate and individual licenses currently managed

Need more support?

When there are no borders, expanding your team is simple. Choose the premium option for insurance outsourcing - your people are waiting for you.

Let’s work through it together

Elevate your operations, realize your technology goals, and see how much you can achieve with the right support.

10,000+ experts
here for you