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Unlock the power of Lean process mapping for insurance digital transformation

In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to BCG Consulting, while 75% of insurance companies have digital initiatives in motion, only 25% see measurable value. So, what’s holding organizations back? The answer often

By

Resource Pro Editorial Team

Agencies’ 2025 strategic initiatives enhance efficiency and productivity

What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.

By

Mark Breading and Heather Turner

The Three ‘As’ of AI in P&C Insurance

There are three ways insurance companies are and can leverage the power of AI: automation, augmentation, and action – the three “As.” However, there remain concerns over the use of

July 27, 2023

byMark Breading

Advancing Technology and Its Effect on the Insurance Workplace

ReSource Pro Consulting’s Mark Breading sat down with a panel of several other industry leaders to talk about the profound impact of new technologies on the insurance workplace. In this

July 20, 2023

byResource Pro Editorial Team

Economic Uncertainty Presents Opportunities for Agency & Carrier Partnerships

' Technology, changing customer expectations, and economic challenges are reshaping insurance distribution. Our latest research offers insight into retail agencies’ current channel partnerships, future channel plans, and expectations for changes

July 13, 2023

byHeather Turner

Megatrends Reshaping P&C Insurance 2035

From the changing behaviors and expectations of the future customer to the shifting global issues around climate and geopolitical risks, the insurance industry will need to adapt to the intensifying

July 6, 2023

byMark Breading

7 Ways the Insurance Workforce is Evolving

As the talent crisis persists and technology continues to evolve, how are insurance organizations responding, and what are their plans for the future? Research conducted by ReSource Pro this year

June 29, 2023

bySusan Touissant and Mark Breading

The Long and Winding Road to Claims Resolution

Today’s claims leaders face a paradox: parts to fix vehicles cost more and are harder to get; building materials to repair damaged homes are also in short supply and rising

June 23, 2023

TAG, YOU’RE IT: Resolving Errors in E&S Filings and Reports

You’ve just finished processing a stack of surplus lines policy filings or a premium tax report or two. A normal response is, "Phew! I’m glad THAT’s over". Be careful, though;

June 22, 2023

byResource Pro Editorial Team

Should We Trust AI to Make P&C Decisions?

AI is poised to transform much of our world, and it is wise for insurance professionals to understand developments and dive in to get hands-on experience. However, exactly what role

June 5, 2023

byMark Breading

Is Uncertainty on Automation Keeping Your Agency from Growth Opportunities?

' Recent research by ReSource Pro Consulting on digital strategies in mid/large commercial lines shows many agencies are uncertain about the impact of some forms of automation. This uncertainty could

June 1, 2023

byMark Breading

Podcast Recap: Mark Breading on Strategy, Distribution, and Data

In Agency Freedom’s podcast, James Jenkins interviews Mark Breading, Consulting Partner at ReSource Pro, to discuss his views on distribution trends, technology disruption, and data. Here are some highlights from

May 23, 2023

byResource Pro Editorial Team

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Unlock the power of Lean process mapping for insurance digital transformation