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Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.
By
Resource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.
By
Resource Pro Editorial Team
Only a few months ago, it was easy to tell the difference between human- and AI-generated content; today, the task is far more difficult. Experimentation with the technologies is mandatory.
byMark Breading
One of the Top 25 property and casualty insurance agencies in the U.S. was selling level-funded health insurance plans to its business customers. These plans are often marketed as lower-risk
byResource Pro Editorial Team
As more insurance agencies warm to the idea of implementing automation, their next priority should be understanding how to make automation work successfully. To achieve the greatest return on investment,
byJustin Reisinger
ReSource Pro surveyed agency executives in commercial lines to understand their satisfaction with insurers’ digital sales, servicing offerings and the capabilities they believe insurers should invest in to support their
byMark Breading
When first starting business in the non-admitted market, the to-do list of compliance tasks can feel intimidating. There are lots of new requirements and procedures to master, and the stakes
byResource Pro Editorial Team
With economic challenges ahead and competition for talent high, companies must focus on not just hiring new employees but retaining their most experienced and productive ones. Here are five tips
byResource Pro Editorial Team
A specialty carrier was seeking to implement a new administrative system with a facilitated training curriculum for end users. As the carrier was focused on the technology build, testing, and
byResource Pro Editorial Team
Insurance agencies often ask for help with “tidying up” insurance licensing or Secretary of State filings for newly acquired or merged business entities. Unfortunately, sometimes it is not possible. In
byResource Pro Editorial Team
Determining whether automation makes sense for your insurance organization requires assessment across multiple areas—your people, your business process, and your technology systems. It is critical to understand each area while
byJustin Reisinger
Between economic and talent challenges, increasing compliance obligations, and more, 2023 is set to be another interesting year for the insurance industry. Let’s explore the top trends affecting the space
bySusan Touissant
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