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ReSource Pro experts were prominently featured in the latest Insurance Journal article, contributing valuable ideas on optimizing sales, marketing, and agency management. They cover a range of topics, from AI

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Resource Pro Editorial Team

Meredith Barnes-Cook is an award-winning insurance strategist with four decades of industry experience. With a strategic focus on optimizing policy servicing operations, she understands the intricate interplay between people, process,

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Resource Pro Editorial Team

For the insurance industry, Artificial Intelligence (AI) can prompt mixed emotions: excitement, concern, and confusion. This is especially true when we discuss AI’s impact on customer interactions, risk assessment, and

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Mark Breading

IAIP has honored ReSource Pro's own Gayla Martin with the prestigious prestigious Insurance Professional of the Year award - learn more about her achievements!
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Resource Pro Editorial Team

Embedded insurance products are on the rise - should agents and brokers be concerned about these new solutions? How can distributors best respond and adapt?
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Mark Breading

At insurance events, something is always happening between the diverse sessions, bustling vendor floor, and lively networking tables. While logos and banners dominated the event floor, the people were the
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Ming Kostuck

Leading insurance companies – both carriers and MGAs – are investing in core systems to solve issues with market responsiveness and customer servicing. Find out about recent trends in our
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Tom Benton

Throughout his career, Mark Breading has been known for his tailored advising, growth mindset, and commitment to guiding the next generation of insurance leaders. It comes as no surprise that
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Resource Pro Editorial Team

In an evolving insurance landscape, Meredith Barnes-Cook explores how the "Five Whys" method can drive underwriting transformation, ensuring companies tackle root problems rather than symptoms.
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Meredith Barnes-Cook

Customer Experience: 33% commercial lines carries in broad deployment
Over a decade, we've monitored shifts within commercial lines insurance. Recent economic variability, a talent crunch, climate changes, and tech advancements have heightened the stakes for 2024, urging carriers to
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Ming Kostuck

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