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From Projects to Continuums: Rethinking the Insurance Technology Operating Model

From projects to continuums: Rethinking the insurance technology operating model

Insurance organizations invest heavily in technology, yet many struggle to realize lasting value from those investments. In a recent article published by The Insurance Lead, the author argues that the problem is not a lack of technology spend or ambition. It is the operating model behind how technology work gets done.

By

Resource Pro Editorial Team

2026 ReSource Pro Top Insurance Events to Watch and Attend

Top 10 insurance events for 2026 | ReSource Pro

We believe the best work happens when we’re together. In 2026, ReSource Pro is hitting the road to meet our partners where the industry takes shape, specifically in the rooms where strategy, tech, and operations collide. We’ve handpicked these events as the top places to connect, solve problems, and move the needle together. See where

By

Resource Pro Editorial Team

Customer Experience: 33% commercial lines carries in broad deployment

2024 Transformation Landscape: Commercial Lines Success Initiatives

Over a decade, we've monitored shifts within commercial lines insurance. Recent economic variability, a talent crunch, climate changes, and tech advancements have heightened the stakes for 2024, urging carriers to

byMing Kostuck

Carrier Management: CEO Dan Epstein on the Global Talent Crisis

Dan Epstein discusses the insurance talent crisis in Carrier Management, advocating for "up-sourcing" to address workforce gaps and retain knowledge. He highlights KPM as a key to operational efficiency and

byResource Pro Editorial Team

2024 Insurance Market Outlook for Retailers

Amid a tough insurance market due to global factors, experts foresee mixed outcomes for 2024. With challenges like rising costs and the talent crisis persisting, firms must innovate and prioritize

bySusan Touissant

Many see embedded insurance as a disruptor – is it?

Today ReSource Pro Insights, our research practice, announces a big milestone: the release of our 300th published research report, "Embedded Insurance: Disruptor or Distraction?" From warranties to travel insurance, embedded

byMark Breading

Why is AI Governance Important for P&C Insurers?

The artificial intelligence (AI) landscape has changed significantly over the past year, presenting both fresh opportunities and new challenges to the property & casualty insurance industry. As AI continues to

byTom Benton and Vinay Shah

Welcome Ernie Feirer, New Carrier Practice SVP

We’re excited to welcome Ernie Feirer in his new executive role leading our carrier practice. With more than 40 years of insurance industry experience, including 37 years of experience working

byResource Pro Editorial Team

Tough Times Call for New Priorities for P&C Personal Lines Carriers

Unveil how U.S. property & casualty personal lines carriers are recalibrating strategies for 2024 amid industry shifts. Explore priorities, from business optimization to pricing precision, in ReSource Pro's latest report.

byMeredith Barnes-Cook

Copilots: The AI Tool Taking Over P&C Insurance  

With GenAI comes new, powerful tools to help the P&C insurance industry thrive - learn how copiloting could change the game for underwriting, customer interactions, and more.

byHeather Turner

CES 2024: The Tech That’s Revolutionizing Human Security

CES 2024 showcased innovations in human security, featuring wearables for health monitoring, AI-driven gun detection, and AgTech solutions like AirFarm. The intersection of innovation and security poses challenges for insurance,

byHeather Turner

New Digital Solutions are Transforming Insurance Distribution

New Digital Solutions are Transforming Insurance Distribution

Explore the transformative impact of digital solutions on insurance distribution in our new report. From addressing pain points like data enrichment to balancing technology with human expertise, discover insights that

byMark Breading

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