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Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.
By
Resource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.
By
Resource Pro Editorial Team
Lean process mapping is a Lean management tool that involves breaking a process into step-by-step instructions and creating a flowchart to identify areas where work can be streamlined or eliminated.
byPhilip Vallido and Karie Wood
Once a business registers with the Secretary of State’s Office in a domicile or foreign jurisdiction, it needs to keep that information current. It’s common for various business types to
byResource Pro Editorial Team
Governance is a critical part of any business, whether it’s a small startup or a global enterprise. A solid governance structure can have a range of benefits, from attracting investors
There are three ways insurance companies are and can leverage the power of AI: automation, augmentation, and action – the three “As.” However, there remain concerns over the use of
byMark Breading
ReSource Pro Consulting’s Mark Breading sat down with a panel of several other industry leaders to talk about the profound impact of new technologies on the insurance workplace. In this
byResource Pro Editorial Team
' Technology, changing customer expectations, and economic challenges are reshaping insurance distribution. Our latest research offers insight into retail agencies’ current channel partnerships, future channel plans, and expectations for changes
byHeather Turner
From the changing behaviors and expectations of the future customer to the shifting global issues around climate and geopolitical risks, the insurance industry will need to adapt to the intensifying
byMark Breading
As the talent crisis persists and technology continues to evolve, how are insurance organizations responding, and what are their plans for the future? Research conducted by ReSource Pro this year
bySusan Touissant and Mark Breading
Today’s claims leaders face a paradox: parts to fix vehicles cost more and are harder to get; building materials to repair damaged homes are also in short supply and rising
You’ve just finished processing a stack of surplus lines policy filings or a premium tax report or two. A normal response is, "Phew! I’m glad THAT’s over". Be careful, though;
byResource Pro Editorial Team
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