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Insurance AI initiatives stall in production not because the technology fails but because of gaps in governance, tacit knowledge capture, and organizational readiness. John Deahl of Telos argues that closing the pilot-to-production gap requires capturing experienced judgment, defining use cases before buying platforms, and building governance from day one.
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Resource Pro Editorial Team
Insurance Entity Governance is a key part of insurance regulatory compliance, covering the business registrations, entity licenses, regulatory filings, DRLP requirements, annual reports, and supporting documentation insurance organizations must maintain to operate legally across jurisdictions.
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Resource Pro Editorial Team
In a recent feature for CIAB’s Leader’s Edge, Dan Epstein Tagger, CEO of ReSource Pro, and Chris Watkins, Chief Information Officer, discuss how insurance leaders can move past the hype
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Resource Pro Editorial Team
Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused
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Resource Pro Editorial Team
In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value
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Resource Pro Editorial Team
When ReSource Pro received the Global Technology Awards InsurTech Award for its Premium Audit Complete solution, it wasn’t just recognition for a single innovation — it was validation of a
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Resource Pro Editorial Team
In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to
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Resource Pro Editorial Team
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and
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Mark Breading and Heather Turner
As ReSource Pro continues to expand its capabilities across operations, technology, and analytics, financial leadership plays a critical role in supporting strategic growth. We recently welcomed Gene Hugh as our
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Resource Pro Editorial Team
In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and
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Heather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to
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Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated
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Resource Pro Editorial Team
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