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For decades, insurers and intermediaries controlled most of the information flow in the insurance relationship. Policyholders relied on agents, adjusters, and carriers to interpret coverage, explain options, and guide decisions. That dynamic is beginning to shift. In a recent article published by The Insurance Lead, the concept of the AI-empowered policyholder takes center stage, highlighting
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Resource Pro Editorial Team
Growing insurance operations face a common challenge: maintaining underwriting quality while managing increased complexity, costs, and operational inefficiencies. As portfolios expand, organizations must balance speed to market with rigorous underwriting standards, often while dealing with fragmented processes that create unnecessary reviews and costly kickbacks.
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Resource Pro Editorial Team
Right now, the insurance industry faces unprecedented challenges and opportunities – and strategic partnerships are more vital than ever. In a recent interview with InsurTech Ohio, Beth Taylor, Senior Vice
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Resource Pro Editorial Team
In a recent feature for CIAB’s Leader’s Edge, Dan Epstein, CEO of ReSource Pro, provides insights into insurance industry trends for agencies and brokers into 2025.
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Resource Pro Editorial Team
At ReSource Pro, we’re deeply committed to cybersecurity and business continuity. Here’s a behind-the-scenes look at how our team responded to the recent global CrowdStrike outage.
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Todd Yu
Our website is shiny and new – but our core mission and service-centric mindset haven’t changed.
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Beth Taylor
In a recent Coffee Talk session with ACN’s Brian Langerman, Mark Breading, Senior Partner of Transformation Services at ReSource Pro, discussed the evolving landscape of the P&C insurance industry.
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Mark Breading
The insurance industry is known for being traditional and cautious, which often means adopting new technology later than other industries. But with the rise of the Internet of Things (IoT)
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Heather Turner
With the current hard market, carrier delays, and increasing rates and coverages required, retailers are in a difficult position: maintaining adequate coverage for your insureds while shopping different carriers and
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Philip Vallido
ReSource Pro experts were prominently featured in the latest Insurance Journal article, contributing valuable ideas on optimizing sales, marketing, and agency management. They cover a range of topics, from AI
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Resource Pro Editorial Team
Meredith Barnes-Cook is an award-winning insurance strategist with four decades of industry experience. With a strategic focus on optimizing policy servicing operations, she understands the intricate interplay between people, process,
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Resource Pro Editorial Team
For the insurance industry, Artificial Intelligence (AI) can prompt mixed emotions: excitement, concern, and confusion. This is especially true when we discuss AI’s impact on customer interactions, risk assessment, and
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Mark Breading
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