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In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and distribution approaches to stay competitive, enhancing customer experiences, streamlining operations, and developing new products. However, in recent years, a new business driver has taken over
By
Heather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
Proudly announcing Violet Xu, ReSource Pro's COO as a 2023 BI Women to Watch! Her leadership fuels growth, champions diversity & women's representation, elevates client engagement, and guides insurtech aspirants
byResource Pro Editorial Team
During InsureTech Connect 2023, ReSource Pro’s Mark Breading joined Jason Reichel on Risk Management: Brick by Brick podcast to discuss AI's crucial role in insurance amid dynamic trends like climate
byResource Pro Editorial Team
Digital payments are crucial in today's consumer experience. Insurance customers demand diverse payment options. For carriers, it's not a luxury but a necessity, impacting decisions and retention while cutting costs
byMeredith Barnes-Cook
Discover how ReSource Pro's consulting practice delves into the world of AI implementation in P&C commercial lines insurance. Unveiling key findings the latest research, explore the current landscape of AI
byResource Pro Editorial Team
Meredith Barnes-Cook emphasizes InsureTech Connect 2023 pivotal theme - Focus. From CX to OpEx balance, AI as a toolkit, narrower product focus, collaborative partnerships, to transformative back-office automation, the industry
byMark Breading
At InsureTech Connect 2023 in Las Vegas, generative AI dominates discussions. Amidst this, four contrasting observations portray the insurance industry's uncertain future. The balance teeters between positive and negative outcomes,
byMark Breading
Please join us in warmly welcoming Meredith Barnes-Cook, who brings almost four decades of insurance experience to her new role as Advisory & Research Partner. She brings invaluable insights into
byResource Pro Editorial Team
For P&C commercial lines carriers, data-driven decision-making and predictive models have been sought as a competitive edge. Yet, the challenge lies in collecting and maintaining structured data for model training,
byMeredith Barnes-Cook
In a recent interview with Modern Insurance Magazine, ReSource Pro’s Meredith Barnes-Cook, Consulting Partner, discussed about the impact of technology on the insurance landscape and the evolving expectations of insurance
byResource Pro Editorial Team
ReSource Pro transformed a struggling small business unit for a top-30 U.S. insurance broker. High attrition and workflow issues led to profit loss. With our Premier Service, we boosted capacity
byResource Pro Editorial Team
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