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In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and distribution approaches to stay competitive, enhancing customer experiences, streamlining operations, and developing new products. However, in recent years, a new business driver has taken over
By
Heather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
Millennials, those born after 1982, want companies they join to focus on improving society, according to Deloitte’s 2015 Millennial Survey.
byResource Pro Editorial Team
CEO Dan Epstein is one of 10 leaders to be named to Insurance Business America magazine’s list of Hot 100 people in the insurance industry.
byResource Pro Editorial Team
If you want to hire, sell to, or in any way reach individuals born between the years of 1980 and 1996, you need to develop your digital presence.
byResource Pro Editorial Team
The Federal Aviation Administration has banned most commercial drone use, but insurers are hoping to receive exemptions.
byResource Pro Editorial Team
From your phones to your web presence you need to commit to adapting your business to show Millennials you have a dynamic business culture.
byResource Pro Editorial Team
It’s time to take a new look at marketing from the perspective of the next generation and see if your technology is fit for prospective clients.
byResource Pro Editorial Team
Learn the top insights from the Independent Insurance Agents & Brokers of America (Big “I”) Best Practices Survey to help improve your performance.
byResource Pro Editorial Team
Skilled storytelling has always been a way to convey important messages, but recently its been recognized as a critical strategic business tool.
byResource Pro Editorial Team
If you find a good solution and become attached to it, the solution may become your next problem.
byResource Pro Editorial Team
Guy Carpenter emphasizes the “opportunities” created by emerging exposures. Here are the key takeaways from his Emerging Risks 2014 Report.
byResource Pro Editorial Team
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