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Is customization killing insurance efficiency? CEO Dan Epstein for Insurance Business Magazine

Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.

By

Resource Pro Editorial Team

How ReSource Pro and InsurTech Israel are transforming insurance

Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.

By

Resource Pro Editorial Team

Hiring manager is shaking the hand of the candidate who is about to interview.

Hiring the Next Generation

From your phones to your web presence you need to commit to adapting your business to show Millennials you have a dynamic business culture.

byResource Pro Editorial Team

A group of young millennial ready to listen to what you have to say.

Connecting with the Next Big Buyer: The Millennial

It’s time to take a new look at marketing from the perspective of the next generation and see if your technology is fit for prospective clients.

byResource Pro Editorial Team

The team is having a meeting to see how they could be more productive for the upcoming project.

Insurance Productivity & Profitability Insights

Learn the top insights from the Independent Insurance Agents & Brokers of America (Big “I”) Best Practices Survey to help improve your performance.

byResource Pro Editorial Team

Wooden background with big white letters that say storytelling.

How Business Leaders Can Become Storytellers

Skilled storytelling has always been a way to convey important messages, but recently its been recognized as a critical strategic business tool.

byResource Pro Editorial Team

A person is holding a why card to show the person infront of him the most important aspect of business is to always question yourself.

Is Your Solution Just Another Problem?

If you find a good solution and become attached to it, the solution may become your next problem.

byResource Pro Editorial Team

Road surrounded by trees blending together as a risk ahead sign shows up.

Categorizing Emerging Exposures Helps Reinsurers

Guy Carpenter emphasizes the “opportunities” created by emerging exposures. Here are the key takeaways from his Emerging Risks 2014 Report.

byResource Pro Editorial Team

A person throwing a bucket of water over their heads in support of the ALS challenge.

Challenge Accepted!

Our CEO Dan Epstein has accepted the ALS Ice Bucket Challenge to raise awareness and help fund ALS programs.

byResource Pro Editorial Team

The manager is looking over some of the data to see what went wrong with her project.

The Need for Top Insurance Talent Grows

There are several recommendations from the 2013 Accenture survey for the Property&Casualty industry that are worth taking into consideration!

byResource Pro Editorial Team

A teammate is helping the last person to climb up the mountain to reach their goal.

Escalating Your Staff’s Servicing Opportunities

To help CSRs in the insurance agencies to focus on sales, plans have been implemented that shift the traditional salary-based compensation program.

byResource Pro Editorial Team

Everyone is running towards the carrot since the winner will be able to get huge incentives from the company.

Maximizing Your Staff’s Servicing Opportunities: Get Everyone With Skin in the Game

In speaking with insurance consultants around the country about what helps differentiate a successful retail agency from others and contributes to profitable growth, all unequivocally cite having a true sales

byResource Pro Editorial Team

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