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ReSource Pro has been named a Leader in Property and Casualty (P&C) Insurance Services Specialists quadrant of the Insurance Services Specialists report in ISG’s 2025 Provider Lens™ Insurance Services Strategic Capabilities Report. This recognition reflects our continued focus on helping insurance organizations modernize operations through a disciplined, technology-enabled approach.
By
Resource Pro Editorial Team
In a recent article published by The Insurance Lead, “Risk management needs to show its empathetic side: Ernest LeGrand on building strategic leadership in an AI driven world,” author David Kaplan explores why empathy, long considered a soft skill, may become one of the most important capabilities for risk leaders adapting to rapid technological change.
By
Resource Pro Editorial Team
You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.
Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
byPatrick Armstrong
In the insurance industry, we have been slow to make changes; but, as we move toward interconnected technologies the need has never been greater.
In 2004, ReSource Pro got into the insurance outsourcing business. Today we’re in the insurance operations excellence and analytics business.
byDan Epstein
In the insurance business, quality is expected, a necessity. Because of this, there is a cost to not meeting quality standards.
byMatthew Bruno
We have imagined the agency of the future and data analytics and have distilled our ideas into a graphic novel, available for you to download here.
byDan Epstein
Organizations across all industry sectors have been steadily embracing project management as a way to control and improve project results.
byResource Pro Editorial Team
There is a tremendous opportunity for greater profitability for agencies that implement best practices in their organizations.
byResource Pro Editorial Team
It’s time to equip your employees with the knowledge they need to make change happen. Let us provide you with the right tools to help you perform.
byResource Pro Editorial Team
Putting fun in the workplace means making it a happy place to be! A happy worker is a productive worker.
byResource Pro Editorial Team
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