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In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and distribution approaches to stay competitive, enhancing customer experiences, streamlining operations, and developing new products. However, in recent years, a new business driver has taken over
By
Heather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
There are two magic financial measurement concepts to increase an agency’s growth: contribution per employee and premium-to-profit ratio.
byResource Pro Editorial Team
Marilyn Norman, Senior Client Advisor at ResourcePro, discusses the underutilization of women in the global workforce.
byResource Pro Editorial Team
The insurance industry gives back to communities locally and globally in a big way. In fact, the P&C Industry donates more than $1B to charities.
byResource Pro Editorial Team
All the education in the word won’t help you retain employees – young or old – if you don’t provide a work environment that makes them feel valued.
byResource Pro Editorial Team
Google gave us a head’s up that mobile friendliness would be used as a ranking signal for websites in organic search. It is essential you are ready!
byResource Pro Editorial Team
A sharing economy is a flexible economic network of people that share resources.
byResource Pro Editorial Team
Each generation comes to the workplace with their unique strengths, skill set, and experience and can benefit from a mentoring program.
byResource Pro Editorial Team
Tests can be used to help insurance agencies analyze what will distinguish their top performers and to create a profile and job description.
byResource Pro Editorial Team
If you haven’t already, your insurance agency may want to hire an intern or even start an internship program.
byResource Pro Editorial Team
Millennials are your next big insurance client segment, and they shop differently from the generations that preceded them.
byResource Pro Editorial Team
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