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Independent insurance agencies often describe a talent shortage as their biggest challenge. But according to industry expert Roger Sitkins, the real issue is a talent imbalance; too many employees focused on low-value work and too few dedicated to the high-value clients who drive growth.
By
Resource Pro Editorial Team

In today’s competitive insurance market, operational efficiency and client experience are essential to growth. Forward-thinking organizations are embracing strategic partnerships to optimize processes, empower their teams, and deliver more value to clients.
By
Resource Pro Editorial Team

With the current hard market, carrier delays, and increasing rates and coverages required, retailers are in a difficult position: maintaining adequate coverage for your insureds while shopping different carriers and
byPhilip Vallido

ReSource Pro experts were prominently featured in the latest Insurance Journal article, contributing valuable ideas on optimizing sales, marketing, and agency management. They cover a range of topics, from AI
byResource Pro Editorial Team

Meredith Barnes-Cook is an award-winning insurance strategist with four decades of industry experience. With a strategic focus on optimizing policy servicing operations, she understands the intricate interplay between people, process,
byResource Pro Editorial Team

For the insurance industry, Artificial Intelligence (AI) can prompt mixed emotions: excitement, concern, and confusion. This is especially true when we discuss AI’s impact on customer interactions, risk assessment, and
byMark Breading

byResource Pro Editorial Team

byMark Breading

byMing Kostuck

byTom Benton

byResource Pro Editorial Team

byMeredith Barnes-Cook
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