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In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to BCG Consulting, while 75% of insurance companies have digital initiatives in motion, only 25% see measurable value. So, what’s holding organizations back? The answer often
By
Resource Pro Editorial Team
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.
By
Mark Breading and Heather Turner
Meredith Barnes-Cook is an award-winning insurance strategist with four decades of industry experience. With a strategic focus on optimizing policy servicing operations, she understands the intricate interplay between people, process,
byResource Pro Editorial Team
For the insurance industry, Artificial Intelligence (AI) can prompt mixed emotions: excitement, concern, and confusion. This is especially true when we discuss AI’s impact on customer interactions, risk assessment, and
byMark Breading
byResource Pro Editorial Team
byMark Breading
byMing Kostuck
byTom Benton
byResource Pro Editorial Team
byMeredith Barnes-Cook
byMing Kostuck
byResource Pro Editorial Team
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