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We sat down with Traci Slater, Assistant Manager, SDU – ReSource Pro Compliance, US, to discuss the growing demand for specialty licensing support and how the company has enhanced its team to meet that need. Specialty licenses—such as those for TPAs, MGAs, Reinsurance Intermediary Brokers/Managers (RIB/RIM), adjusters, and risk purchasing groups—come with complex regulatory requirements
By
Resource Pro Editorial Team
Peak renewal season means a sudden high volume of tasks, from paperwork to customer communications. The 2025 insurance renewal season will be no exception, with some experts predicting added layers of complexity due to cyber threats and climate impacts. For carriers, peak renewal season also means a flood of audits, putting pressure on their resources.
By
Ernie Feirer
We recently asked some of our own experts to talk on how disruptive technology trends are impacting the insurance industry and outsourcing.
byChristopher Watkins
By standardizing procedures, you can ensure that everyone in the organization is doing things in the most effective and efficient way possible.
byViolet Xu
ReSource Pro found that more than 50% of all accounts had revenues that were below the average renewal processing cost. Find out how to avoid it!
byResource Pro Editorial Team
Initially, outsourcing was leveraged almost exclusively by large insurance organizations. But what about the rest of the industry?
byPatrick Armstrong
Are you getting the most out of the creativity of your people? Most organizations don’t realize how much insight their people can bring to a product.
byManj Sohal
Be ready to thrive as change comes by putting your operations first, enabling your employee benefits division to be nimble and ready to respond.
By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
byDan Epstein
Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
byChristopher Watkins
You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
byDan Epstein
Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
byDan Epstein
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