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Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.
By
Resource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.
By
Resource Pro Editorial Team
Black belts are great when it comes to martial arts but I don’t like them when it comes to ‘Six Sigma Black Belts’. Here is why.
The destruction caused by epic hurricanes recently has brought to light how important business continuity planning is to insurance organizations.
We recently asked some of our own experts to talk on how disruptive technology trends are impacting the insurance industry and outsourcing.
byChristopher Watkins
By standardizing procedures, you can ensure that everyone in the organization is doing things in the most effective and efficient way possible.
byViolet Xu
ReSource Pro found that more than 50% of all accounts had revenues that were below the average renewal processing cost. Find out how to avoid it!
byResource Pro Editorial Team
Initially, outsourcing was leveraged almost exclusively by large insurance organizations. But what about the rest of the industry?
byPatrick Armstrong
Are you getting the most out of the creativity of your people? Most organizations don’t realize how much insight their people can bring to a product.
byManj Sohal
Be ready to thrive as change comes by putting your operations first, enabling your employee benefits division to be nimble and ready to respond.
By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
byDan Epstein
Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
byChristopher Watkins
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