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Find a little bit of everything, from research highlights to use cases and how-to guides.
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As 2025 comes into focus, insurance organizations are balancing fast-moving technologies, new distribution models, and a global war for talent. Across the year, several stories stood out for how clearly they captured these shifts—and what they mean in practice for carriers, MGAs, wholesalers, and agencies navigating rapid change.
By
Resource Pro Editorial Team
Insurance agencies face a rapidly expanding tech landscape, from core systems to new AI solutions. This summary outlines how ReSource Pro’s three-tiered model helps leaders assess maturity, prioritize tools, and advance their digital strategy.
By
Vinay Shah and Mark Breading
Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.
byFrank Pennachio
Congratulations to the winners of the US Insurance Awards! We were honored to be finalists in the Insurance Consulting Group of the Year category.
byResource Pro Editorial Team
Take a trip down memory lane as Laurie Ranegar reflects on what has changed in the industry over the decades as we've moved to digital.
Other than the agents who sell them their policy, the insurance professionals who have the most contact with policy holders are adjusters. If you don’t work in claims, however, you
byResource Pro Editorial Team
Congratulations to our everyone who had a hand in supporting our clients following Hurricane Harvey – because of you, we won three Stevie Awards!
byResource Pro Editorial Team
If you’ve been in the insurance industry for long, you’ve seen references to the NAIC and NIPR. These two organizations play a fundamental role in regulating our industry.
byResource Pro Editorial Team
Gemba-huh? Founder and Chief Operating Officer, Matt Bruno schools you on how to talk the talk and walk the gemba walk.
byMatthew Bruno
Everyone knows that first impressions count, but some forget that last impressions are just as important (if not more so)!
It's been a very memorable year! Here's to continued collaboration in 2019.
byResource Pro Editorial Team
There are a lot of lessons to be learned from hero Captain Sully – one of the most important is the art of multitasking.
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