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In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and distribution approaches to stay competitive, enhancing customer experiences, streamlining operations, and developing new products. However, in recent years, a new business driver has taken over
By
Heather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
Make room for increased productivity in the insurance industry with these four tips. Cheers to revenue growth in 2020!
byResource Pro Editorial Team
The right talent managment can turn underperformers into overachievers; here's how to start.
byResource Pro Editorial Team
With new generations entering the insurance profession and the rise of the insurtechs, many people are struggling to master industry jargon, though these terms aren’t a complicated as they might
byResource Pro Editorial Team
Building an analytics game plan? Here are five tips for building growth through data.
byResource Pro Editorial Team
It’s been a very memorable year! Take a look at how we’ve developed meaningful partnerships with our clients in 2019.
byResource Pro Editorial Team
The J-curve is a vital aspect of change management, but what is it, and how do you overcome it?
byResource Pro Editorial Team
Micromanagement is bad for productivity, buy how do you recognize it, and why do people do it?
byResource Pro Editorial Team
Who is Gen Z? What do they want & how do you connect with them? Find out how to attract Gen Z in today's insurance industry.
byCarolyn Collier
With generational differences gaining attention and more than a third of employees overall looking around for a different job, how can you win?
byResource Pro Editorial Team
Surplus lines compliance requires careful attention to detail and adhering to a sometimes bewildering variety of state requirements. Keeping the essentials in mind and understanding the why behind these requirements
byResource Pro Editorial Team
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