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Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.
By
Resource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.
By
Resource Pro Editorial Team
Want to kill your profitability? We didn’t think so! Read more to discover how Sales and Service must work together to keep your bottom line alive.
byFrank Pennachio
Every organization has values, but do they unite your Sales and Service teams? Frank Pennachio shows how to use them to transform your agency.
byFrank Pennachio
Congratulations to the winners of the US Insurance Awards! We were honored to be finalists in the Insurance Consulting Group of the Year category.
byResource Pro Editorial Team
Take a trip down memory lane as Laurie Ranegar reflects on what has changed in the industry over the decades as we've moved to digital.
Other than the agents who sell them their policy, the insurance professionals who have the most contact with policy holders are adjusters. If you don’t work in claims, however, you
byResource Pro Editorial Team
Congratulations to our everyone who had a hand in supporting our clients following Hurricane Harvey – because of you, we won three Stevie Awards!
byResource Pro Editorial Team
If you’ve been in the insurance industry for long, you’ve seen references to the NAIC and NIPR. These two organizations play a fundamental role in regulating our industry.
byResource Pro Editorial Team
Gemba-huh? Founder and Chief Operating Officer, Matt Bruno schools you on how to talk the talk and walk the gemba walk.
byMatthew Bruno
Everyone knows that first impressions count, but some forget that last impressions are just as important (if not more so)!
It's been a very memorable year! Here's to continued collaboration in 2019.
byResource Pro Editorial Team
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