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The 98% Solution: Why AI in Insurance Agencies Is Defining 2026

The 98% solution: Why AI in insurance agencies is defining 2026

Since the launch of ChatGPT in 2022, conversations around AI in insurance agencies have accelerated at an unprecedented pace. What initially began as excitement around generative AI tools, chatbots, and content automation has quickly evolved into something much larger: a complete operational transformation across the insurance industry.

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Ming Kostuck

The rise of the AI-empowered policyholder: What it means

The rise of the AI-empowered policyholder: What it means for insurance leaders

For decades, insurers and intermediaries controlled most of the information flow in the insurance relationship. Policyholders relied on agents, adjusters, and carriers to interpret coverage, explain options, and guide decisions. That dynamic is beginning to shift. In a recent article published by The Insurance Lead, the concept of the AI-empowered policyholder takes center stage, highlighting

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Resource Pro Editorial Team

Do Distributors and Carriers See Eye to Eye on Tech?

SMA Strategy Meets Action, a ReSource Pro company, is conducting a new survey to capture the current state of the carrier-distributor relationship and the role technology plays in it.
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Mark Breading

Growing Small Insurance Accounts

Learn how one broker successfully increased the profitability of their small accounts by leveraging ReSource Pro’s onshore, licensed professionals of ExpressIX.

Q&A with Deb Smallwood, Strategy Meets Action

Strategy Meets Action was recently acquired by ReSource Pro, and we’re thrilled to share Deb Smallwood's insights as an industry vet with a career-long devotion to the digital transformation of
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Resource Pro Editorial Team

The Nolan Company Spotlight: Q&A with Steve Discher

Hear from Steve Discher, a 35-year insurance veteran who says he loves the industry because, “It’s a great analytical sandbox to operate within.”
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Resource Pro Editorial Team

Top Underinsurance Trends Agents Need to Talk About in 2021

In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and
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Frank Pennachio

Protect Your Clients from High-Loss Events in 2021

For insurance agents, 2021 presents an opportunity to better prepare clients for the next adverse event, yet many aren’t doing so.
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Frank Pennachio

ReSource Pro Wins Three Stevie Awards for Customer Service

ReSource Pro is honored to be among the 2021 winners for helping our clients navigate the pandemic with minimal business interruptions.
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Resource Pro Editorial Team

Upgrade Your Insurance Customer Experience

Today, customer experience remains as important as ever to the success of your business, yet the customer journey has changed. Customers expect fast, high-touch service. Here’s how you can deliver.
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Cheryl Kusick

3 Steps Toward Beginning Your Automation Journey

Whether you’ve already begun your automation journey or just thinking about starting one, consider these three steps you’ll need to take to automate successfully.
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Christopher Watkins

The Hidden Cost of Automation in Insurance

Automation can save you time, but it won’t always save you money. Most company leaders know where, when, how, and why they can apply the technology, but when it comes
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Christopher Watkins

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The 98% Solution: Why AI in Insurance Agencies Is Defining 2026
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Why AI in insurance agencies is defining 2026

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The rise of the AI-empowered policyholder: What it means
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The rise of the AI-empowered policyholder

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Resource Pro Editorial Team

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Scale with confidence using an end-to-end approach

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