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Is customization killing insurance efficiency? CEO Dan Epstein for Insurance Business Magazine

Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.

By

Resource Pro Editorial Team

How ReSource Pro and InsurTech Israel are transforming insurance

Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.

By

Resource Pro Editorial Team

Five “Whys” to Transform Underwriting

In an evolving insurance landscape, Meredith Barnes-Cook explores how the "Five Whys" method can drive underwriting transformation, ensuring companies tackle root problems rather than symptoms.

byMeredith Barnes-Cook

Customer Experience: 33% commercial lines carries in broad deployment

2024 Transformation Landscape: Commercial Lines Success Initiatives

Over a decade, we've monitored shifts within commercial lines insurance. Recent economic variability, a talent crunch, climate changes, and tech advancements have heightened the stakes for 2024, urging carriers to

byMing Kostuck

Carrier Management: CEO Dan Epstein on the Global Talent Crisis

Dan Epstein discusses the insurance talent crisis in Carrier Management, advocating for "up-sourcing" to address workforce gaps and retain knowledge. He highlights KPM as a key to operational efficiency and

byResource Pro Editorial Team

2024 Insurance Market Outlook for Retailers

Amid a tough insurance market due to global factors, experts foresee mixed outcomes for 2024. With challenges like rising costs and the talent crisis persisting, firms must innovate and prioritize

bySusan Touissant

Many see embedded insurance as a disruptor – is it?

Today ReSource Pro Insights, our research practice, announces a big milestone: the release of our 300th published research report, "Embedded Insurance: Disruptor or Distraction?" From warranties to travel insurance, embedded

byMark Breading

Why is AI Governance Important for P&C Insurers?

The artificial intelligence (AI) landscape has changed significantly over the past year, presenting both fresh opportunities and new challenges to the property & casualty insurance industry. As AI continues to

byTom Benton and Vinay Shah

Welcome Ernie Feirer, New Carrier Practice SVP

We’re excited to welcome Ernie Feirer in his new executive role leading our carrier practice. With more than 40 years of insurance industry experience, including 37 years of experience working

byResource Pro Editorial Team

Tough Times Call for New Priorities for P&C Personal Lines Carriers

Unveil how U.S. property & casualty personal lines carriers are recalibrating strategies for 2024 amid industry shifts. Explore priorities, from business optimization to pricing precision, in ReSource Pro's latest report.

byMeredith Barnes-Cook

Copilots: The AI Tool Taking Over P&C Insurance  

With GenAI comes new, powerful tools to help the P&C insurance industry thrive - learn how copiloting could change the game for underwriting, customer interactions, and more.

byHeather Turner

CES 2024: The Tech That’s Revolutionizing Human Security

CES 2024 showcased innovations in human security, featuring wearables for health monitoring, AI-driven gun detection, and AgTech solutions like AirFarm. The intersection of innovation and security poses challenges for insurance,

byHeather Turner

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