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Digital transformation in insurance doesn’t start with new software — it starts with people, processes, and data. That’s the perspective of Gustavo Guadalupe, CIO of Qualitas Insurance, who has spent nearly three decades building technology that serves the business, not the other way around.
By
Resource Pro Editorial Team

In a recent feature for CIAB’s Leader’s Edge, Dan Epstein, CEO of ReSource Pro, and Chris Watkins, Chief Information Officer, discuss how insurance leaders can move past the hype around artificial intelligence (AI) to achieve meaningful, measurable outcomes.
By
Resource Pro Editorial Team

Learn how to determine where to start leveraging automation, and what to expect from your first automation initiative.
byJuniper Wettengel

Throughout 2020, Strategy Meets Action tracked changes to personal and commercial lines insurers’ budgets and plans through surveys and our ongoing work with insurers around digital transformation. In this blog,
byMark Breading

Let’s take a look at how James River was impacted and how, with the help of ReSource Pro, it was able to overhaul claims quality and processing time.
byResource Pro Editorial Team

Should insurance agencies attach complete endorsement or policy forms to certificates of insurance? Here’s why doing so is in their best interest.
byBrenda Grow

Find out how a national insurance PA and a digital MGA overcame these obstacles and transformed the customer experience with the help of ReSource Pro’s IX Center.

SMA Strategy Meets Action, a ReSource Pro company, is conducting a new survey to capture the current state of the carrier-distributor relationship and the role technology plays in it.
byMark Breading

Learn how one broker successfully increased the profitability of their small accounts by leveraging ReSource Pro’s onshore, licensed professionals of ExpressIX.

Strategy Meets Action was recently acquired by ReSource Pro, and we’re thrilled to share Deb Smallwood's insights as an industry vet with a career-long devotion to the digital transformation of
byResource Pro Editorial Team

Hear from Steve Discher, a 35-year insurance veteran who says he loves the industry because, “It’s a great analytical sandbox to operate within.”
byResource Pro Editorial Team

In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and
byFrank Pennachio
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