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We sat down with Traci Slater, Assistant Manager, SDU – ReSource Pro Compliance, US, to discuss the growing demand for specialty licensing support and how the company has enhanced its team to meet that need. Specialty licenses—such as those for TPAs, MGAs, Reinsurance Intermediary Brokers/Managers (RIB/RIM), adjusters, and risk purchasing groups—come with complex regulatory requirements
By
Resource Pro Editorial Team

Peak renewal season means a sudden high volume of tasks, from paperwork to customer communications. The 2025 insurance renewal season will be no exception, with some experts predicting added layers of complexity due to cyber threats and climate impacts. For carriers, peak renewal season also means a flood of audits, putting pressure on their resources.
By
Ernie Feirer

Should insurance agencies attach complete endorsement or policy forms to certificates of insurance? Here’s why doing so is in their best interest.
byBrenda Grow

Find out how a national insurance PA and a digital MGA overcame these obstacles and transformed the customer experience with the help of ReSource Pro’s IX Center.

SMA Strategy Meets Action, a ReSource Pro company, is conducting a new survey to capture the current state of the carrier-distributor relationship and the role technology plays in it.
byMark Breading

Learn how one broker successfully increased the profitability of their small accounts by leveraging ReSource Pro’s onshore, licensed professionals of ExpressIX.

Strategy Meets Action was recently acquired by ReSource Pro, and we’re thrilled to share Deb Smallwood's insights as an industry vet with a career-long devotion to the digital transformation of
byResource Pro Editorial Team

Hear from Steve Discher, a 35-year insurance veteran who says he loves the industry because, “It’s a great analytical sandbox to operate within.”
byResource Pro Editorial Team

In 2021, the underinsurance crisis represents an opportunity for agencies to not only create better outcomes for insureds but differentiate themselves from the competition and grow revenue through cross-selling and
byFrank Pennachio

For insurance agents, 2021 presents an opportunity to better prepare clients for the next adverse event, yet many aren’t doing so.
byFrank Pennachio

ReSource Pro is honored to be among the 2021 winners for helping our clients navigate the pandemic with minimal business interruptions.
byResource Pro Editorial Team

Today, customer experience remains as important as ever to the success of your business, yet the customer journey has changed. Customers expect fast, high-touch service. Here’s how you can deliver.
byCheryl Kusick
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