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In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and distribution approaches to stay competitive, enhancing customer experiences, streamlining operations, and developing new products. However, in recent years, a new business driver has taken over
By
Heather Turner

To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team

ReSource Pro’s Scott Lorenzen reveals three common reasons why carriers fail to keep up with claims in the aftermath of a catastrophe and how to develop a faster, better approach

In our work with insurance agencies, we often hear that producers are good at planning but sometimes have difficulty following through. To help producers stay focused, we’ve developed the “Focus
bySusan Touissant

How much time does your organization waste? Get your business back on track by following these steps to maximize productivity and profits for good.
byResource Pro Editorial Team

Here are four key processes insurance organizations can utilize to protect against cyber threats and other adverse events.

Let’s take a look at how one insurance carrier partnered with ReSource Pro to devote more time toward submissions that are in-appetite, while quickly declining or rerouting those that are
byResource Pro Editorial Team

Ransomware represents a serious threat for companies both large and small, but even simple precautions, such as creating greater cybersecurity awareness among employees through yearly training and monthly bulletins, can

Let’s explore how ReSource Pro’s Agency Growth Solutions team worked with one insurance broker to enhance their sales team performance, enabling them to thrive in a pandemic and into 2021.
byResource Pro Editorial Team

If your insurance organization is looking to launch or revamp its quality management system, here are the essential elements to consider.
byMatthew Bruno

Learn how retail broker TrueNorth partnered with ReSource Pro to enhance the selling skills of its producers and grow its book of business.
byResource Pro Editorial Team

The Future of Benefits, which surveyed both C-Suite executives and human resources leaders across various U.S. industries, found that 98% are planning to expand select benefits while deprioritizing others. Let’s
byResource Pro Editorial Team
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