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For decades, talent management in insurance has been treated as a supporting function. Hiring, training, performance management, and career development lived largely within HR, operating alongside the business rather than at its core. That model is no longer sufficient. In a recent article published by The Insurance Lead, the argument is direct: talent must evolve
By
Resource Pro Editorial Team
Insurance organizations invest heavily in technology, yet many struggle to realize lasting value from those investments. In a recent article published by The Insurance Lead, the author argues that the problem is not a lack of technology spend or ambition. It is the operating model behind how technology work gets done.
By
Resource Pro Editorial Team
Small business accounts make up a substantial portion of many insurance agencies’ book of business, and servicing them can soak up significant time and energy from account managers. Yet in
Episode 4 of Kaleidoscope has arrived! Today on the podcast, meet Pat Costello of Evolve Insurance, an insurance industry veteran and entrepreneur. Learn more about cyber insurance, ransomware coverage, why
bySusan Touissant
Here’s a deeper dive into the role of contingency commissions and how to maximize them to improve your agency’s profitability.
byResource Pro Editorial Team
In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves
byBrenda Grow
Even for high performing agencies, policy processing requires considerable time and energy. Handing off part of the work to partners can help lighten the burden, but in many cases, agencies
byResource Pro Editorial Team
In an interview with AM Best TV, Strategy Meets Action’s Deb Smallwood highlighted the key innovations in the insurance industry over the past twenty years.
Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and
byBrenda Grow
' Many of the innovations that drive the insurance business today were only figments of the imagination just two decades ago. Advancements in data, analytics, and technology have transformed every
In today's episode, we welcome Jeff Ascher, President of Coverra Insurance, who speaks about the challenges around owning an independent agency, how to best attract sales talent, and leveraging technology
bySusan Touissant
Influential relationships can help create more collaborative work environments, reduce operational silos, and improve customer retention.
byKarie Wood
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