Blog
Find a little bit of everything, from research highlights to use cases and how-to guides.
Featured posts
ReSource Pro has been named a Leader in Property and Casualty (P&C) Insurance Services Specialists quadrant of the Insurance Services Specialists report in ISG’s 2025 Provider Lens™ Insurance Services Strategic Capabilities Report. This recognition reflects our continued focus on helping insurance organizations modernize operations through a disciplined, technology-enabled approach.
By
Resource Pro Editorial Team
In a recent article published by The Insurance Lead, “Risk management needs to show its empathetic side: Ernest LeGrand on building strategic leadership in an AI driven world,” author David Kaplan explores why empathy, long considered a soft skill, may become one of the most important capabilities for risk leaders adapting to rapid technological change.
By
Resource Pro Editorial Team
Dan, our CEO sat down on the Evolved Broker Podcast with host Pat Costello, co-founder and principal at Evolve MGA, to discuss Dan’s career, his time as a stand-up comedian,
byResource Pro Editorial Team
On this episode of Kaleidoscope we welcome guests, Lisa Teel, Assistant Vice President of Agency Operations, and Brandon Marshall, Senior Vice President of Agency Operations and Marketing at Encova Insurance.
bySusan Touissant
ReSource Pro's Insurance Experience Center improved the client's operations by delivering timely service to agents and insureds through both front-office and back-office services.
byResource Pro Editorial Team
Automation-enabled business process management provides the best of both worlds: You outsource complex mission-critical processes to experienced professionals who are also equipped to maximize the value of RPA.
byMark Breading
KALEIDOSCOPE Episode 5 is now live. In this episode, Al Lewis, CEO of Quizzify, a prolific writer, and a graduate of Harvard Law School, joins co-hosts Susan Toussaint and Frank
bySusan Touissant
Previously, we looked at the importance of carrier contingent commissions to agency profits and discussed a few strategies for maximizing them. Now, we’re going to dig into the real nitty-gritty:
byResource Pro Editorial Team
Small business accounts make up a substantial portion of many insurance agencies’ book of business, and servicing them can soak up significant time and energy from account managers. Yet in
Episode 4 of Kaleidoscope has arrived! Today on the podcast, meet Pat Costello of Evolve Insurance, an insurance industry veteran and entrepreneur. Learn more about cyber insurance, ransomware coverage, why
bySusan Touissant
Here’s a deeper dive into the role of contingency commissions and how to maximize them to improve your agency’s profitability.
byResource Pro Editorial Team
In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves
byBrenda Grow
You might be interested in
Let’s rethink your process together
We’re here to help you elevate your operations, allowing you to focus on your customers and business. Discover how we can help you thrive.
