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In today’s insurance landscape, it’s no secret that digital transformation is top of mind for most organizations. Yet, despite heavy investments, most insurers aren’t realizing its full potential. According to BCG Consulting, while 75% of insurance companies have digital initiatives in motion, only 25% see measurable value. So, what’s holding organizations back? The answer often
By
Resource Pro Editorial Team
What are the strategic priorities for agency leaders in 2025 and beyond? What are the drivers behind those big initiatives? And what hurdles are they striving to overcome? These and other questions were the subject of new ReSource Pro research focused on understanding the initiatives independent agencies are actively pursuing to position themselves for success.
By
Mark Breading and Heather Turner
This year, we covered countless topics ranging from insurtech to customer experience. In case you missed them, here are five posts our readers enjoyed the most in 2021.
byResource Pro Editorial Team
Here are three of our top posts on automation to help you gain a better understanding of this evolving technology.
byResource Pro Editorial Team
In this Episode, Joe Paduda, Principal of Health Strategy Associates, is an industry veteran and nationally recognized expert on manage care in group health and workers’ compensation.
bySusan Touissant
Robotics got you in a rut? Need help decoding insurtech terms? Learn more about AI and how it's changing the future of insurance.
byJustin Reisinger
Policy Insights 2.0 is a tech-enabled solution that optimizes and analyzes the policy checking process, empowering account managers to carry out review and coordination 50% faster. Apply that saved time
There are some characteristics that peak performers across all fields, encourage these characteristics by setting the tone for good company culture.
byResource Pro Editorial Team
ReSource Pro pioneered insurance process outsourcing for the rest of the industry to address this ‘staffing’ challenge.
byResource Pro Editorial Team
As the insurance industry enters a post-pandemic, digital-first era, property and casualty carriers that fail to adopt an effective digital engagement program, especially one that integrates proactive communication, risk falling
Insurance businesses operating in a state other than their domicile jurisdiction need to register with the Secretary of State as a foreign corporation for a Certificate of Authority. Failing to
byResource Pro Editorial Team
Today, customer expectations have overwhelmingly shifted to digital. The number of people who want all communications via paper or voice is rapidly dwindling, as the majority of the population uses
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