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As 2025 comes into focus, insurance organizations are balancing fast-moving technologies, new distribution models, and a global war for talent. Across the year, several stories stood out for how clearly they captured these shifts—and what they mean in practice for carriers, MGAs, wholesalers, and agencies navigating rapid change.
By
Resource Pro Editorial Team
Insurance agencies face a rapidly expanding tech landscape, from core systems to new AI solutions. This summary outlines how ReSource Pro’s three-tiered model helps leaders assess maturity, prioritize tools, and advance their digital strategy.
By
Vinay Shah and Mark Breading
Episode 4 of Kaleidoscope has arrived! Today on the podcast, meet Pat Costello of Evolve Insurance, an insurance industry veteran and entrepreneur. Learn more about cyber insurance, ransomware coverage, why
bySusan Touissant
Here’s a deeper dive into the role of contingency commissions and how to maximize them to improve your agency’s profitability.
byResource Pro Editorial Team
In part one, we shared several E&O prevention best practices that agencies can apply prior to binding coverage. In this post, we’ll discuss what agencies can do to protect themselves
byBrenda Grow
Even for high performing agencies, policy processing requires considerable time and energy. Handing off part of the work to partners can help lighten the burden, but in many cases, agencies
byResource Pro Editorial Team
In an interview with AM Best TV, Strategy Meets Action’s Deb Smallwood highlighted the key innovations in the insurance industry over the past twenty years.
Certificates of insurance are a vital and often urgent deliverable for insurance customers. But for insurance agencies, they can be a stressful interruption and a potential source of errors and
byBrenda Grow
' Many of the innovations that drive the insurance business today were only figments of the imagination just two decades ago. Advancements in data, analytics, and technology have transformed every
In today's episode, we welcome Jeff Ascher, President of Coverra Insurance, who speaks about the challenges around owning an independent agency, how to best attract sales talent, and leveraging technology
bySusan Touissant
Influential relationships can help create more collaborative work environments, reduce operational silos, and improve customer retention.
byKarie Wood
The move toward broad-based digital capabilities will require insurers to understand how specific technologies contribute to digital transformation and how priorities and roadmaps are changing in the current environment.
byHeather Turner
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