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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team

We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team

' Many of the innovations that drive the insurance business today were only figments of the imagination just two decades ago. Advancements in data, analytics, and technology have transformed every

In today's episode, we welcome Jeff Ascher, President of Coverra Insurance, who speaks about the challenges around owning an independent agency, how to best attract sales talent, and leveraging technology
bySusan Touissant

Influential relationships can help create more collaborative work environments, reduce operational silos, and improve customer retention.
byKarie Wood

The move toward broad-based digital capabilities will require insurers to understand how specific technologies contribute to digital transformation and how priorities and roadmaps are changing in the current environment.
byHeather Turner

A good policy checking solution frees up time and makes life easier for agency staff, yet in our discussions with insurance organizations, we’ve found that many simply don’t meet their
byResource Pro Editorial Team

In today's episode, we welcome AL Rhodes, President & Senior Actuary of SIGMA Actuarial Consulting Group, Inc., who speaks about the role actuarial consultants play and when agents should consider
bySusan Touissant

This year, we covered countless topics ranging from insurtech to customer experience. In case you missed them, here are five posts our readers enjoyed the most in 2021.
byResource Pro Editorial Team

Here are three of our top posts on automation to help you gain a better understanding of this evolving technology.
byResource Pro Editorial Team

In this Episode, Joe Paduda, Principal of Health Strategy Associates, is an industry veteran and nationally recognized expert on manage care in group health and workers’ compensation.
bySusan Touissant

Robotics got you in a rut? Need help decoding insurtech terms? Learn more about AI and how it's changing the future of insurance.
byJustin Reisinger
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