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We sat down with Traci Slater, Assistant Manager, SDU – ReSource Pro Compliance, US, to discuss the growing demand for specialty licensing support and how the company has enhanced its team to meet that need. Specialty licenses—such as those for TPAs, MGAs, Reinsurance Intermediary Brokers/Managers (RIB/RIM), adjusters, and risk purchasing groups—come with complex regulatory requirements
By
Resource Pro Editorial Team

Peak renewal season means a sudden high volume of tasks, from paperwork to customer communications. The 2025 insurance renewal season will be no exception, with some experts predicting added layers of complexity due to cyber threats and climate impacts. For carriers, peak renewal season also means a flood of audits, putting pressure on their resources.
By
Ernie Feirer

` According to a new study from ReSource Pro Consulting, personal lines insurers will continue to advance their digital transformation strategies in 2022.
byMark Breading

So, how do leading insurance organizations efficiently and effectively drive positive change? They use an appropriate framework that can be applied to any initiative, ensuring they are covering every aspect

Dan, our CEO sat down on the Evolved Broker Podcast with host Pat Costello, co-founder and principal at Evolve MGA, to discuss Dan’s career, his time as a stand-up comedian,
byResource Pro Editorial Team

On this episode of Kaleidoscope we welcome guests, Lisa Teel, Assistant Vice President of Agency Operations, and Brandon Marshall, Senior Vice President of Agency Operations and Marketing at Encova Insurance.
bySusan Touissant

ReSource Pro's Insurance Experience Center improved the client's operations by delivering timely service to agents and insureds through both front-office and back-office services.
byResource Pro Editorial Team

Automation-enabled business process management provides the best of both worlds: You outsource complex mission-critical processes to experienced professionals who are also equipped to maximize the value of RPA.
byMark Breading

KALEIDOSCOPE Episode 5 is now live. In this episode, Al Lewis, CEO of Quizzify, a prolific writer, and a graduate of Harvard Law School, joins co-hosts Susan Toussaint and Frank
bySusan Touissant

Previously, we looked at the importance of carrier contingent commissions to agency profits and discussed a few strategies for maximizing them. Now, we’re going to dig into the real nitty-gritty:
byResource Pro Editorial Team

Small business accounts make up a substantial portion of many insurance agencies’ book of business, and servicing them can soak up significant time and energy from account managers. Yet in

Episode 4 of Kaleidoscope has arrived! Today on the podcast, meet Pat Costello of Evolve Insurance, an insurance industry veteran and entrepreneur. Learn more about cyber insurance, ransomware coverage, why
bySusan Touissant
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