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In the insurance industry, there is perhaps no buzzier word than “innovation” – except for maybe AI, of course. The industry’s focus has been glued on adopting innovative technologies and distribution approaches to stay competitive, enhancing customer experiences, streamlining operations, and developing new products. However, in recent years, a new business driver has taken over
By
Heather Turner
To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
Once again, the Consumer Electronics Show (CES) in Las Vegas showcased the cutting edge of innovation, offering a glimpse into the technologies shaping our future. For insurance professionals, CES 2025
byHeather Turner and Meredith Barnes-Cook
With almost two weeks of 2025 under our belts, we’re taking a moment to reflect on the ideas, trends, and innovations that defined the year for the insurance industry. From
byResource Pro Editorial Team
Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a
byResource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus?
byResource Pro Editorial Team
InsureTech Connect Vegas is a wrap for 2024. It again leaves all attendees both energized and exhausted as thousands of insurance industry leaders convened to connect, learn, and test their
byMeredith Barnes-Cook
As the industry becomes more reliant on new technologies, cyber attacks on insurance companies represent a greater threat. Attacks are becoming more sophisticated, and it’s important to keep learning about
byTodd Yu
MGA businesses, especially startups, were in the spotlight at ITC 2024. What does this fresh focus mean for the insurance market and technology innovation?
byHeather Turner
In a new guest article, Keri Herlong, Senior Commercial Underwriting Consultant at Acuity, digs into her top guidelines for underwriters balancing a heavy submissions workload. This article was originally published
byKeri Herlong
As agencies expand or merge across state lines, managing compliance becomes more difficult, with risks of costly fines and reputational damage. ReSource Pro CEO Dan Epstein’s recent article in PC360
byResource Pro Editorial Team
Right now, the insurance industry faces unprecedented challenges and opportunities – and strategic partnerships are more vital than ever. In a recent interview with InsurTech Ohio, Beth Taylor, Senior Vice
byResource Pro Editorial Team
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