Blog
Find a little bit of everything, from research highlights to use cases and how-to guides.
Featured posts
Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.
By
Resource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.
By
Resource Pro Editorial Team
The pandemic only elevated the need for companies to provide digital experiences to customers and employees, such as real-time payments, virtual claims submissions, and more. And recent research suggests that
byKaren Furtado
Employers across all industries are rethinking their employee benefits strategies, how the benefits they offer align with the wants of today’s workforce, and how their benefits packages compare to their
byResource Pro Editorial Team
Education for insurance agents has turned into a race toward the bottom. It's time for conversations between carriers and agents to evolve beyond the usual niceties and routines and into
bySusan Touissant and Frank Pennachio
Awareness is a critical tool for reducing an organization's security risk, yet many security awareness programs fail to leave an impact on employees. Here are three strategies to help you
byResource Pro Editorial Team
To determine whether they are prepared to provide efficient, effective, and timely service to their customers in the event of a claims surge, insurers should ask themselves the following questions.
byResource Pro Editorial Team
In KALEIDOSCOPE Episode 9, we meet with Dill Battle, a member attorney at Spilman Thomas & Battle, PLLC. Join us as we discuss client relationships in the age of COVID,
byFrank Pennachio
Automation can empower insurance organizations to meet client needs faster and with greater accuracy, as well as free up employees to focus on higher value activities. But there’s a key
byResource Pro Editorial Team
There are several lessons from this scenario that insurance agencies may want to reflect upon. These best practices help ensure consistent service, reduce errors, mitigate liability, and defend against errors
byResource Pro Editorial Team
We met with Mitch Loewen, Director of Insurance for The Builders Group, the #1 self-insured workers’ compensation fund in Minnesota, exclusive to the construction trades. Listen to hear his thoughts
byFrank Pennachio
' The distribution landscape is evolving, and retail agencies and brokers are rethinking their channel partner strategies just as carriers and others across the distribution landscape do the same.
byHeather Turner
You might be interested in
Let’s rethink your process together
We’re here to help you elevate your operations, allowing you to focus on your customers and business. Discover how we can help you thrive.
