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Our website is shiny and new – but our core mission and service-centric mindset haven’t changed.
By
Beth Taylor
In a recent Coffee Talk session with ACN’s Brian Langerman, Mark Breading, Senior Partner of Transformation Services at ReSource Pro, discussed the evolving landscape of the P&C insurance industry.
By
Mark Breading
Many insurance buyers perceive insurance as a product and service with price as the primary differentiator. When agents follow their buyer’s lead and ask their insurance company partners for the
bySusan Touissant and Frank Pennachio
ReSource Pro Consulting research shows that 100% of property & casualty insurers have digital initiatives underway. How will these initiatives and other trends unfold in the coming months? Here are
The pandemic has altered life in so many ways over the past two years. One change that will likely stick around for years to come is the new workforce dynamic.
byMark Breading
Policy checking is an essential part of many insurance agencies’ E&O risk reduction strategy, but there are many other steps agencies can take to ensure accurate policies and satisfied clients.
byBrenda Grow
In this episode of Kaleidoscope, we discuss how employers can reduce the waste, abuse, and fraud often found in health care plans.
byFrank Pennachio
The pandemic only elevated the need for companies to provide digital experiences to customers and employees, such as real-time payments, virtual claims submissions, and more. And recent research suggests that
byKaren Furtado
Employers across all industries are rethinking their employee benefits strategies, how the benefits they offer align with the wants of today’s workforce, and how their benefits packages compare to their
byResource Pro Editorial Team
Education for insurance agents has turned into a race toward the bottom. It's time for conversations between carriers and agents to evolve beyond the usual niceties and routines and into
bySusan Touissant and Frank Pennachio
Awareness is a critical tool for reducing an organization's security risk, yet many security awareness programs fail to leave an impact on employees. Here are three strategies to help you
byResource Pro Editorial Team
To determine whether they are prepared to provide efficient, effective, and timely service to their customers in the event of a claims surge, insurers should ask themselves the following questions.
byResource Pro Editorial Team
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