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The AI trust gap is an organizational problem, not a model problem

The AI trust gap is an organizational problem, not a model problem

Insurance AI initiatives stall in production not because the technology fails but because of gaps in governance, tacit knowledge capture, and organizational readiness. John Deahl of Telos argues that closing the pilot-to-production gap requires capturing experienced judgment, defining use cases before buying platforms, and building governance from day one.

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Resource Pro Editorial Team

Business entity governance: Compliance guidelines

Business entity governance: Compliance guidelines

Insurance Entity Governance is a key part of insurance regulatory compliance, covering the business registrations, entity licenses, regulatory filings, DRLP requirements, annual reports, and supporting documentation insurance organizations must maintain to operate legally across jurisdictions.

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Resource Pro Editorial Team

Buying an Agency vs. Buying a Book of Business

Insurance agencies often ask for help with “tidying up” insurance licensing or Secretary of State filings for newly acquired or merged business entities. Unfortunately, sometimes it is not possible. In
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Resource Pro Editorial Team

How To Assess Your Organization’s Automation Readiness

Determining whether automation makes sense for your insurance organization requires assessment across multiple areas—your people, your business process, and your technology systems. It is critical to understand each area while
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Justin Reisinger

6 Trends Impacting Retail Insurance Agencies & Brokers

Between economic and talent challenges, increasing compliance obligations, and more, 2023 is set to be another interesting year for the insurance industry. Let’s explore the top trends affecting the space
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Susan Touissant

Opportunities Abound for Agents in E&S Market

The excess and surplus lines insurance market has long been a source of solutions for companies with emerging and difficult-to-place risks. The steady growth in E&S premium volume over the
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Resource Pro Editorial Team

Commercial Insurers are Approaching Strategic Initiatives Differently

' When analyzing the research from two lenses—trends in small commercial and mid/large commercial— we uncovered several major themes that define how commercial lines insurers are approaching strategic initiatives today.
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Mark Breading

Artificial intelligence for the insurance industry

AI and the Insurance Industry: Concerns and Best Practices

It’s easy to get caught up in the hype and promise of new technologies. But as insurance professionals, we must remember that AI is one tool of many at our
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Resource Pro Editorial Team

What Economic Trends Are Impacting Surplus Lines?

Macroeconomic conditions are challenging for insurance companies in general, but they offer some opportunities for surplus lines companies. With inflation at a 40-year high, insurance rates are likely to remain
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Resource Pro Editorial Team

The cost of non-compliance for insurance companies

Most insurance professionals understand that failing to meet their compliance obligations can result in censure by regulation authorities. Often, however, they underestimate the real harm such penalties can do
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Resource Pro Editorial Team

M&A Keeps the Non-admitted Market Growing

Mergers and acquisitions have reached record heights for brokers in recent years. At the same time, rate increases and tightening in the admitted insurance market are causing more business to
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Resource Pro Editorial Team

Personal Lines Insurers’ Post-Pandemic Transformational Tech Plans

' The COVID-19 pandemic was a catalyst for technological change across the insurance industry, especially within personal lines. Although it may not be accurate to classify our current era as
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Heather Turner

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The AI trust gap is an organizational problem, not a model problem
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The AI trust gap is an organizational problem, not...

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Business entity governance: Compliance guidelines
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Business entity governance: Compliance guidelines

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Resource Pro Editorial Team

Beyond Buy or Build: Redefining the options for the MGA Back Office
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Beyond buy or build: Redefining the options for...

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Resource Pro Editorial Team

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