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To celebrate the one-year anniversary of ReSource Pro’s Serbia Service Delivery Unit (SDU), we sat down with Aisha Ramsey, Head of Operations in Belgrade. Aisha shared her journey relocating to Serbia, building a new office, and shaping a center known for premium service, high client satisfaction, and a thriving team culture.
By
Resource Pro Editorial Team
We are thrilled to announce that ReSource Pro has been recognized as a winner of the 2025 CSO Awards. This honor places us among a prestigious group of organizations celebrated for their innovative, high-impact security initiatives that safeguard digital ecosystems in an era of rapidly evolving threats.
By
Resource Pro Editorial Team
One of the great things about a career in our industry is the ability to pursue it anywhere, especially these days with more companies adopting remote-working strategies. Simply notify state
byResource Pro Editorial Team
To achieve long-term growth, a carrier sought to expand into new lines of business and diversify geographically with new products & channels. Throughout this journey, the client needed to maintain
byResource Pro Editorial Team
' There are arguments both for and against the near-term emergence and impact of the Metaverse. It is fun to think about how it may dramatically alter human existence in
byMark Breading
Understanding the needs of stakeholders and allocating investments accordingly to enhance digital capabilities not only improves the customer experience of agents and policyholders but also delivers greater efficiencies internally.
byMark Breading
Most insurance businesses grow through a mixture of organic growth and acquisitions or mergers. Each approach has its advantages and challenges. Finding the right balance between these strategies is critical
byResource Pro Editorial Team
Automation is a powerful tool for insurance agencies. But do you have a full view of the cost, steps, and time required to develop, customize, and manage bots? Here’s what
byJuniper Wettengel and Justin Reisinger
In this episode of Kaleidoscope, we host an open discussion on the impact of mental pressures, improving mental performance with personal development and the three phases of leadership.
byFrank Pennachio
' Previously, we have discussed major trends including mobility, electrification, sustainability, and digital experience, but how will these emerging trends impact P&C insurers now and in the future? We've categorized
byMark Breading
CES has become one of the biggest auto shows in the world—but rather than focusing on new models and styling, the orientation is toward the most advanced technology capabilities and
byMark Breading
More and more states are beginning to enforce their versions of the NAIC’s Insurance Data Security Model Law. While high-profile hacks and a general rise in cybercrime levels continue to
byResource Pro Editorial Team
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