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Talent as Infrastructure: A New Operating Model for Insurance People

Talent as infrastructure: Why insurance needs a new operating model for people

For decades, talent management in insurance has been treated as a supporting function. Hiring, training, performance management, and career development lived largely within HR, operating alongside the business rather than at its core. That model is no longer sufficient. In a recent article published by The Insurance Lead, the argument is direct: talent must evolve

By

Resource Pro Editorial Team

From Projects to Continuums: Rethinking the Insurance Technology Operating Model

From projects to continuums: Rethinking the insurance technology operating model

Insurance organizations invest heavily in technology, yet many struggle to realize lasting value from those investments. In a recent article published by The Insurance Lead, the author argues that the problem is not a lack of technology spend or ambition. It is the operating model behind how technology work gets done.

By

Resource Pro Editorial Team

Should We Trust AI to Make P&C Decisions? 

AI is poised to transform much of our world, and it is wise for insurance professionals to understand developments and dive in to get hands-on experience. However, exactly what role

byMark Breading

Is Uncertainty on Automation Keeping Your Agency from Growth Opportunities?

Is Uncertainty on Automation Keeping Your Agency from Growth Opportunities?

' Recent research by ReSource Pro Consulting on digital strategies in mid/large commercial lines shows many agencies are uncertain about the impact of some forms of automation. This uncertainty could

byMark Breading

Podcast Recap: Mark Breading on Strategy, Distribution, and Data

In Agency Freedom’s podcast, James Jenkins interviews Mark Breading, Consulting Partner at ReSource Pro, to discuss his views on distribution trends, technology disruption, and data. Here are some highlights from

byResource Pro Editorial Team

Roadblock Ahead! MGAs’ Digital Plans Encounter Technology and Cultural Hurdles

Roadblock Ahead! MGAs’ Digital Plans Encounter Technology and Cultural Hurdles

' New research from ReSource Pro Consulting indicates MGAs face several roadblocks when investing and deploying new technology capabilities. MGAs are tackling various technology initiatives spanning distribution, internal operations, and

byHeather Turner

7 Ways Agents and Brokers can Reduce EO Risk

7 Ways Agents and Brokers Can Reduce E&O Risk

E&O can be costly for insurance agencies. The best defense against E&O liability is to stick to the basics: Encourage your producers and account managers to improve their technical knowledge;

byResource Pro Editorial Team

Q&A with Josh Levine

The State of CX in Insurance: Q&A with Josh Levine of Cake & Arrow

' As insurance buyers’ expectations continue to rise, driven by new data and technology, many insurance organizations are falling behind. To take a closer look at the state of customer

byResource Pro Editorial Team

How Insurers Can Improve Submit to Quote with Submission Triage Blog

Improve Submit-to-Quote with Submission Triage

Between high volumes of submissions, a tight talent market, and other industry challenges, it’s easy for underwriting teams to become overwhelmed and overtaxed. To keep underwriters focused and efficient, insurers

byResource Pro Editorial Team

Core Systems Are More Critical Than Ever for Enabling Digital Transformation

Core Systems Are Critical for Enabling Digital Transformation

A research report from ReSource Pro Consulting examines core systems deals completed in 2022 from 18 of the top solution providers in the market today. The research suggest that the

byTom Benton

The 5 S’s Method for More Efficient Insurance Operations

Whether you’re looking to improve certain aspects of your insurance operations that aren’t meeting expectations or simply want to take them to the next level, it can be tough to

byResource Pro Editorial Team

4 Market Drivers Impacting Employee Benefits Brokers

From rising customer expectations to talent shortages, today’s employee benefits insurance brokers are being challenged to find new ways to operate more efficiently, increase profitability and elevate the customer experience.

byResource Pro Editorial Team

You might be interested in

Talent as Infrastructure: A New Operating Model for Insurance People
Blog

Why insurance needs a new operating model for people

byResource Pro Editorial Team

From Projects to Continuums: Rethinking the Insurance Technology Operating Model
Blog

From projects to continuums: Rethinking the...

byResource Pro Editorial Team

ReSource Pro Launches Partnership Program to Expand Collaboration Across the Insurance Ecosystem
News

ReSource Pro Launches Partnership Program

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