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Operational Readiness Is the Key to Scaling AI in Insurance | ReSource Pro Summit 2026

Why operational readiness is key to AI success in insurance

The insurance industry has spent nearly three decades waiting for a technological revolution. Straight-through processing, predictive underwriting, and dynamic pricing have been tomorrow’s promises for so long that many stopped expecting tomorrow to arrive. With AI, we believe it’s here today.

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Resource Pro Editorial Team

The 98% Solution: Why AI in Insurance Agencies Is Defining 2026

The 98% solution: Why AI in insurance agencies is defining 2026

Since the launch of ChatGPT in 2022, conversations around AI in insurance agencies have accelerated at an unprecedented pace. What initially began as excitement around generative AI tools, chatbots, and content automation has quickly evolved into something much larger: a complete operational transformation across the insurance industry.

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Ming Kostuck

The Three ‘As’ of AI in P&C Insurance

There are three ways insurance companies are and can leverage the power of AI: automation, augmentation, and action – the three “As.” However, there remain concerns over the use of
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Mark Breading

Advancing Technology and Its Effect on the Insurance Workplace

ReSource Pro Consulting’s Mark Breading sat down with a panel of several other industry leaders to talk about the profound impact of new technologies on the insurance workplace. In this
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Resource Pro Editorial Team

Economic Uncertainty Presents Opportunities for Agency & Carrier Partnerships

' Technology, changing customer expectations, and economic challenges are reshaping insurance distribution. Our latest research offers insight into retail agencies’ current channel partnerships, future channel plans, and expectations for changes
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Heather Turner

Megatrends Reshaping P&C Insurance 2035

From the changing behaviors and expectations of the future customer to the shifting global issues around climate and geopolitical risks, the insurance industry will need to adapt to the intensifying
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Mark Breading

7 Ways the Insurance Workforce is Evolving

As the talent crisis persists and technology continues to evolve, how are insurance organizations responding, and what are their plans for the future? Research conducted by ReSource Pro this year
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Susan Touissant and Mark Breading

The Long and Winding Road to Claims Resolution

Today’s claims leaders face a paradox: parts to fix vehicles cost more and are harder to get; building materials to repair damaged homes are also in short supply and rising

TAG, YOU’RE IT: Resolving Errors in E&S Filings and Reports

You’ve just finished processing a stack of surplus lines policy filings or a premium tax report or two. A normal response is, "Phew! I’m glad THAT’s over". Be careful, though;
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Resource Pro Editorial Team

Should We Trust AI to Make P&C Decisions? 

AI is poised to transform much of our world, and it is wise for insurance professionals to understand developments and dive in to get hands-on experience. However, exactly what role
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Mark Breading

Is Uncertainty on Automation Keeping Your Agency from Growth Opportunities?

Is Uncertainty on Automation Keeping Your Agency from Growth Opportunities?

' Recent research by ReSource Pro Consulting on digital strategies in mid/large commercial lines shows many agencies are uncertain about the impact of some forms of automation. This uncertainty could
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Mark Breading

Podcast Recap: Mark Breading on Strategy, Distribution, and Data

In Agency Freedom’s podcast, James Jenkins interviews Mark Breading, Consulting Partner at ReSource Pro, to discuss his views on distribution trends, technology disruption, and data. Here are some highlights from

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Resource Pro Editorial Team

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Operational Readiness Is the Key to Scaling AI in Insurance | ReSource Pro Summit 2026
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Why AI in insurance agencies is defining 2026

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The rise of the AI-empowered policyholder: What it means
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The rise of the AI-empowered policyholder

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Resource Pro Editorial Team

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