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Advancements in AI and machine learning are transforming the insurance industry, boosting efficiency and enhancing customer experiences. However, Dan Epstein, CEO of ReSource Pro, warns that over-customization is becoming a concern. While personalization is important, too much customization can undermine insurance productivity and create organizational chaos.
By
Resource Pro Editorial Team
Mark Breading, Senior Partner at ReSource Pro, joined Yale Benvenisti of InsurTech Israel to discuss the current state of partnerships in insurance, and where insurtech fits in. Their biggest focus? How collaborations between insurtech innovators and established players are reshaping the global insurance landscape.
By
Resource Pro Editorial Team
Understanding the needs of stakeholders and allocating investments accordingly to enhance digital capabilities not only improves the customer experience of agents and policyholders but also delivers greater efficiencies internally.
byMark Breading
Most insurance businesses grow through a mixture of organic growth and acquisitions or mergers. Each approach has its advantages and challenges. Finding the right balance between these strategies is critical
byResource Pro Editorial Team
Automation is a powerful tool for insurance agencies. But do you have a full view of the cost, steps, and time required to develop, customize, and manage bots? Here’s what
byJuniper Wettengel and Justin Reisinger
In this episode of Kaleidoscope, we host an open discussion on the impact of mental pressures, improving mental performance with personal development and the three phases of leadership.
byFrank Pennachio
' Previously, we have discussed major trends including mobility, electrification, sustainability, and digital experience, but how will these emerging trends impact P&C insurers now and in the future? We've categorized
byMark Breading
CES has become one of the biggest auto shows in the world—but rather than focusing on new models and styling, the orientation is toward the most advanced technology capabilities and
byMark Breading
More and more states are beginning to enforce their versions of the NAIC’s Insurance Data Security Model Law. While high-profile hacks and a general rise in cybercrime levels continue to
byResource Pro Editorial Team
A client planning an ambitious launch in the United States was not as familiar with the market and had limited staff to meet its short-term growth goals. The client needed
byResource Pro Editorial Team
We highlight the five major themes from the CES Las Vegas 2023 that insurance companies should watch for, including some new trends as of this year and ongoing themes from
byMark Breading
Small commercial insurers are in a unique position in the insurance industry. While the personal lines segment often pioneers the latest innovations first in the industry, small commercial carriers are
byMark Breading
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