Fatima Dean, Director, Client Development, sat with AM Best TV at the WSIA conference in San Diego to discuss some of the biggest challenges MGA’s are facing and understanding the future of underwriters’ roles.

ReSource Pro received three awards for our Kaleidoscope podcast, Pulse newsletter, and blog during this year’s IMCA Showcase Awards.

Susan Toussaint, VP of Growth Solutions, wrote for Independent Agent Magazine to explain why leveraging top-performing producers as coaches won’t always lead to success.

Fatima Dean, Director of Client Development, was recognized in Insurance Business America’s list of Elite Women, which celebrates women in insurance who have made significant accomplishments and contributed to the advancement of diversity in the industry.

Susan Toussaint, VP of Growth Solutions, wrote for Independent Agent Magazine on how producers can capture the attention of the C-suite.

Richard Vonesh, Senior Management Consultant, Carrier Practice at The Nolan Company, wrote for PropertyCasualty360 on the importance of balancing tech tools and human skills in claims operations.

ReSource Pro CEO Dan Epstein joined Sandy Laycox on the Leader’s Edge Podcast to share his thoughts on M&A, fragmentation and specialization, talent, and the future of risk.

Frank Pennachio, Practice Leader, Growth Solutions, wrote for Insurance Journal on how insurance agents and brokers can make informed decisions about professional employer organizations.

Susan Toussaint, VP of Growth Solutions, wrote for Independent Agent Magazine to discuss common insurance selling approaches.

Mark Breading, Partner, Carrier Transformation at Strategy Meets Action, wrote for PropertyCasualty360 on how technology is driving change in insurance and the role that insurance professionals will play in the future.

Anuj Jain, VP of Carrier Practice, wrote for PropertyCasualty360 to discuss property and casualty market conditions and how insurers’ profitability will be pressured in the future.

Frank Pennachio, Practice Leader, Growth Solutions, wrote for PropertyCasualty360 on the risks of underinsurance and how agencies can address them.

ReSource Pro was honored with a Silver Award in the “Back-Office Customer Service Team of the Year – Financial Services Industries” category for helping a client improve customer and employee experience.

Susan Toussaint, VP of Growth Solutions, wrote for IA Magazine on how trigger event marketing can help insurance agents engage prospects and clients.

In her article for Carrier Management, SMA’s Deb Smallwood explained how carriers should rethink their talent strategy in the face of new trends and challenges.

In an interview with AM Best TV, SMA’s Deb Smallwood highlighted the key innovations in the insurance industry over the past twenty years.