ReSource Pro is proud to announce its recognition as a Leader in the latest ISG Provider Lens™ 2024 Quadrant Report for Property and Casualty (P&C) Insurance BPO Services. This accolade highlights our ongoing commitment to driving operational excellence, technological innovation, and delivering value to our clients across the insurance industry.
Why ReSource Pro stands out among insurance BPO providers
ReSource Pro stands out for its innovative approach to meeting the needs of the P&C insurance industry. By combining cutting-edge technology, strategic acquisitions, and a global workforce, we deliver transformative solutions that drive success for our clients.
Tech-enabled products and services
New tools like Policy Insights ExpressCheck™ and Direct Bill Complete are powered by AI for faster, more streamlined task processing – with humans at the center to maintain quality.
Strategic acquisitions
In recent years ReSource Pro has welcomed several additions to our portfolio, including Lowry & Associates, towerIQ, Helix, and MIS. These strategic changes have not only expanded our capabilities across the insurance space, but also enable more holistic solutions for policy administration, managed services, and more.
Expert global reach
Operating across six countries, our team of 10,000+ delivers tailored solutions to more than 1,200 clients across North America. We put knowledge first, which is why more than 5,000 ReSource Pro team members have an insurance certification, and over 1,450 hold a Six Sigma Yellow, Green, or Black Belt.
Your integrated partner
You need a strategic partner who knows insurance – this industry is our sole focus. In addition to decades of expertise, our strategic partnerships with organizations like Vertafore, CIAB, and APCIA enable tech integrations and connections with industry leaders, all in service of our core goal – you.
Leadership in a changing industry
The 2024 ISG report highlights the growing importance of data-driven decision-making and advanced analytics in the P&C insurance industry. ReSource Pro has been at the forefront of this transformation, integrating technology and intelligent automation to enhance customer experiences, optimize claims processes, and improve operational efficiency.
This recognition by ISG is a testament to our ability to align our operations with our clients’ strategic goals. By combining best practices in people, processes, technology, and data, we help clients drive superior business performance
For more details about the ISG report and its findings, visit ISG’s website.
