We hope you had a great summer. Ours began with another meeting of the ReSource Pro Innovation Advisory Council, a group of RSP partners and managers who come together three times each year to discuss breaking issues inside and outside the industry. The meeting and this newsletter share a theme: Collaboration in the modern business world.
Go East, Young Man
Our top story follows first-time China traveller (and trusty scribe) Patrick Coffee on a summer trip to Qingdao. Patrick reports on our China operations through the eyes of an American just getting to know our little corner of the "Middle Kingdom."
A Brave New World
Next we bring you a report from July's IAC event. HNI Risk CEO Mike Natalizio and Bucket Brigade founder James Carlson traveled to Manhattan to advise IAC members on collaboration in the digital workplace and the power of in-house social media tools to change the way we communicate.
The Man behind the Curtain
Make sure to check out this interview with Manj Sohal, head of ReSource Pro Qingdao's Operational Excellence Department. Manj is a thought leader on cutting-edge topics like process management and in-house efficiency.
Looking for Bright Spots
Finally, we search for a silver lining in the changing insurance environment. Within an atmosphere of uncertainty lie opportunities for companies looking to establish competitive advantage in a time of recovery.
Here's wishing you a productive fall as we move toward the New Year!