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Every ReSource Pro client experiences unique benefits directly related to the need-based solutions provided by ReSource Pro’s expertise in insurance processing, enabling them to maximize the asset value of their people, thereby maximizing their overall ROI.

As a value partner to top-performing entities in the insurance industry, ReSource Pro drives efficiency and productivity in knowledge management to improve organizational strengths, revenue, and profitability by:

  • Eliminating backlogs
  • Increasing consistency and quality of knowledge management
  • Decreasing employee expense
  • Decreasing training and HR expense
  • Process standardization
  • Speedy delivery of service and information to clients
  • Developing talent management and redeployment
  • Freeing up producers to spend more time selling
  • Freeing up CSRs to provide more service
  • Increase time for CSRs to cross-sell/up-sell
  • Improve ROI per employee


Client Case Studies


Watch Client Testimonials

David Springer
NIP Group, Inc.
“I have to say, I couldn’t be more pleased with the responsiveness and the thoughtfulness of how the team covers questions and raises issues. "


Lisa Paul
President & CEO
Paul Hanson Partners
“It’s had a tremendous impact on our bottom line and our ability to respond to our customers, so I’d recommend Resource Pro to anybody but my competitors.”
Marvin McDougal
Automotive Risk Management & Insurance Services, Inc.
“Any operation that has a high volume of back end work that can be done following a list of procedures is an excellent prospect for Resource Pro. And I would add that probably includes most MGU type operations.”
Jim Tesoriero
Senior Vice President
The Distinguished Programs Group
“It’s helped us retain business. I believe that people don’t shop us as much because we’re able to build certainty, and Resource Pro helps us build certainty.”




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